Shipping policy

Where we ship

We accept orders only for destinations that are available at checkout. Enter your delivery address to confirm whether shipping is currently offered to your location.

Shipping charges and taxes

Available shipping methods, charges, and applicable taxes are displayed at checkout before you place your order. We do not advertise free shipping unless it is specifically shown for the order.

Processing and delivery

Processing and delivery depend on product availability, destination, carrier service, and customs processing. Any estimate shown on a product page, at checkout, or in an order notification is an estimate rather than a guaranteed delivery date.

Tracking

When tracking information is available after dispatch, it will be added to your shipping notification. Tracking may take time to update after the carrier receives the shipment.

International orders

Where international shipping is available, import duties, taxes, or brokerage fees may apply. These charges are determined by local authorities and are the customer's responsibility unless checkout states otherwise.

Address changes and delivery issues

Please check your delivery address before placing an order. If you notice an error, or if a shipment is delayed, missing, or damaged, use our Contact page with your order number. We will review the issue with the supplier or carrier and provide an appropriate remedy. Nothing in this policy limits your legal rights for undelivered, defective, or misdescribed goods.